Do you sell to venues, event spaces, large restaurants etc.?
Yes, we have been known to do this on several occasions but do not wish to pedestrianise our brand – this is one of the many reasons our customers choose Osier Belle because it is a different, it is indulgent and not seen everywhere. Penny has created exclusive designs for a number of commercial projects […]
What are your scatter cushions made from?
Out scatter cushions are filled with Angel Hair Dacron, the highest quality and density of Dacron for outdoor cushions available and sealed with a zipped netting so you can easily remove the covers for machine washing.
What if we are still building when our furniture arrives?
Don’t worry! This happens regularly and we understand. We have a substantial warehouse we can store your furniture carefully and securely until you are ready. There is no charge for doing this, however, if this period exceeds 12 weeks, we may need to discuss options with you.
Can you store my order if I’m not ready for delivery?
We understand sometimes renovations take longer than possible or you want to buy but cannot immediately take delivery. Just let us know at time of purchase and we will organise for your furniture to be securely stored at our warehouse – free of charge (if longer than 12 weeks there maybe a small charge) – […]
Do you ship overseas?
Yes, we have shipped overseas direct from our factory and this is possible. Naturally, the cost of a complete container must be calculated into the cost of fulfilling this service so do talk to us about volume and your personal requirements.
Do you deliver interstate?
Yes, we do and have done many times over the years. This may require using an external company to complete this on our behalf but we DO NOT use couriers, only reputable transportation companies experienced in high quality delivery services.
What if I have difficult access to my property for delivery?
We have delivered via provided barge services, cranes, inclinators, hoisting over balconies and up/down numerous flights of stairs. Many of our beautiful customers live in the most incredible, secluded homes that challenge our team but we are dedicated to what is possible. Simply let us know when considering a purchase and we will ask you […]
What does silver service delivery include?
Our passion for you to enjoy every step of investing in Osier Belle does not finish when you place your order. Our delivery team constantly receive praise and compliments for their outstanding delivery service from booking to actual delivery. We respect your home throughout the process, carefully bringing your furniture through the property, unpacking and […]
Do you have furniture in stock available for immediate delivery?
We do have a small range of stock furniture available in our warehouse so please do ask us for more details.
Can I pick up my order?
Picking up is available for small items from our showroom and larger items from our warehouse, located in Brookvale on the Northern Beaches of Sydney. Simply let us know at time of ordering and we can arrange this for you.
