OUR PROMISE TO YOU

Five Years.
Total Confidence.

Every Osier Belle collection is designed for longevity, not simply the seasons ahead.

From the integrity of our frames to the precision of our handwoven wicker and the performance of our carefully selected fabrics, every component reflects the standards we have upheld since 2010.

Our furniture is created to be enjoyed for decades.

Our comprehensive five-year warranty on all components is a reflection of the confidence we have in its enduring quality.

THE DETAILS

Our Warranty Commitment

For us, a warranty is more than a written assurance. It is our personal commitment to the furniture we passionately make.

Every design we create for you is supported by our five-year warranty on all components, subject to warranty terms.

Component Warranty
Structural Integrity 5 Years
Teak & Aluminium Frames 5 Years
Handwoven Wicker 5 Years
Teak Furniture 5 Years
Concrete Tops 5 Years
Urecel Quick Dry Cushion Foam 5 Years
Furniture Fabrics 5 Years - Zero Fade
Zips, Stitching & Hardware 5 Years
Designer Scatter Cushion Fabrics Varies by Textile Manufacturer
Protective Covers Varies by Waterproof Fabric

Five Years. Zero Fade.

Every fabric in the Osier Belle furniture range is backed by our five-year zero-fade guarantee. Selected for outstanding colour stability and outdoor performance, our fabrics are designed to retain their beauty through years of outdoor living.

Designer Fabrics

Our designer cushion and bench fabrics feature textiles from internationally renowned fabric houses. As their composition and performance characteristics vary, individual warranties and colourfastness guarantees are determined by the respective manufacturers.

Our team can advise on the warranty and care requirements for each fabric.

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OUR CRAFTMANSHIP

Lasting Performance

Our five-year warranty reflects the confidence we have in the materials, construction and craftsmanship of every Osier Belle creation we make for you.

From the strength of our frames to the precision of our handwoven wicker, each piece is designed to withstand the demands of outdoor living and provide lasting enjoyment for many years beyond its warranty period.

Outdoor teak armchair
Outdoor meditation pod 3 square scaled 1
Teak outdoor armchair

WARRANTY EXCLUSIONS

General Wear & Care

Osier Belle furniture is designed to withstand the demands of outdoor living. However, even the finest materials respond naturally to their environment and benefit from appropriate care and maintenance.

Our warranty covers defects in materials and workmanship but does not extend to normal wear and tear, accidental damage, misuse or deterioration resulting from improper care.

Natural variations in timber grain, colour and texture, together with the gradual weathering of teak, are characteristics of the materials rather than manufacturing defects.

MAKING A CLAIM

We Are Here To Help

If you believe your Osier Belle furniture has developed a fault, please contact our team with your purchase details, a description of the issue and photographs where possible.

We will personally review your enquiry, discuss the appropriate next steps and work towards a suitable resolution.

QUESTIONS?

Speak To Our Team

Whether you have questions about warranty coverage, materials or caring for your Osier Belle furniture, our showroom team is always happy to assist.

Open seven days.
Monday to Saturday 8.30am – 4.30pm
Sunday 9.00am – 4.30pm

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