Revé Outdoor Chaise Lounge

Do you do make custom cushions for seating areas, benches, fire pits or back cushions?

Yes we do all the time! We have converted tired benches and nooks with no personality into beautiful retreats that look stunnng. Simply get in touch with some guide on size and we can quote for you in the huge range of fabrics we have available.

Can I leave my designer scatter cushions outside?

Yes – all the designer cushion fabrics we have available in our range have been created for the outdoors. Mokum, James Dunlop and Catherine Martin fabrics come with a 2 year warranty whilst Sunbrella, 3Beaches and Agora have a 5 year warranty.

What do I do if I spill red wine on my cushions?

Next time remember to keep your glass closer to your mouth! Don’t panic. Our cushion covers are easily removable so take them off as soon as possible and follow this easy guide (https://www.facebook.com/watch/?v=1043791205809569). If the wine has soaked through into the foam, hose down until the wine has been removed and place in a warm, bright area to fully dry prior to putting the covers back on again.

Are the back cushions the same foam as the base cushion?

Depending on the collection, our formed back cushions are made with Urecel Quick Dry Foam and wrapped with Dacron to soften the shape and maximise comfort. Some designs are completed with a scatter cushion style pillows. These are created using Angel Hair Dacron, the highest quality and density of Dacron for outdoor cushions available.

Do you make just cushions?

Yes we do all the time! We have converted tired benches and nooks with no personality into beautiful retreats that look stunnng. Simply get in touch with some guide on size and we can quote for you in the huge range of fabrics we have available.

What foam do you use?

We only use the best and that is Urecel Quick Dry Foam. Advanced, high-performance foam engineered specifically for outdoor applications, Urecel QuickDry is the first choice for top-end designers because it’s simply the best there is. Produced by a sophisticated process called Hydro-Blast Reticulation, Urecel QuickDry has a unique porous open-cell structure – and why it completely outperforms closed-cell, non-reticulated, regular foams.

Why do many cushions have webbing underneath them?

We design our furniture cushions with Batyline Ferrari webbing underneath to ensure your cushions drain efficiently and effectively. This also provides essential ventilation to maximise airflow and minimise moisture build up in humid and high recipitation locations.

What zips do you use?

We use YKK outdoor zips, reputed as the best zipper on the planet. YYK is renowned for their high-performance and non-corrosive qualities. The letters stand for “Yoshida Kogyo Kabushikikaisha” which, from Japanese, roughly translates to “Yoshida Company Limited.” Interestingly, the company makes half the zippers on Earth, which is more than 7 billion zippers each year.

Why is your furniture expensive?

Yes, our furniture is expensive but not the most expensive on the market. There are a number of factors that are involved in the price. We create using the best materials in the world, without compromise. These materials are brought from USA, France, Spain and Germany and couriered to our factory. Our timber is the most expensive but the best and fully certified. We DO NOT buy plantation teak. We pay our exceptionally skilled team over and above the minimum wages. We support them and their families in numerous ways to show our appreciation and respect for the outstanding work they produce. Our factory environment is comfortable, relaxed, enjoyable and fun! We provide amenities such as showers, music, prayer rooms, refreshments plus pizza and cakes for all whenever we complete a container! The level of detail that is injected into our designs means each piece takes a substantial time to make. No one else puts the level of quality and workmanship into their creations – right down to the Osier Belle signature tie on the back of our chairs and selected lounges. We do not flatpack so the furniture takes up a significant amount of space in our containers, meaning shipping is more expensive. Extensive packaging and fumigation is critical; we do not compromise even once your furniture has been complleted. Every step is carefully considered for your enjoyment and useage, including the hidden YKK zip system we talior into our machine washable covers that ensure you can easily remove and replace after washing. Combined, all these factors do increase the price of making your beautiful furniture but the result and its longevity mean your investment is absolutely worth it.

Does the fabric stain?

All our fabrics are machine washable and can be cleaned on a bleach solution wash without strinkage or fading. Naturally, if stains are left on the covers for an extended period of time, it is going to become increasingly more difficult to remove the marks. Simply follow this chart on cleaning your furniture covers: https://global.sunbrella.com/en-us/how-to-clean and aim to regularly wash to remove build up of dirt, sweat and pollution.

Can I order via email?

Absolutely no problem at all. Simply email us at info@osierbelle.com.au or contact@osierbelle.com.au with your request.

What if I change my mind after ordering? Can I amend my order?

If we have not started production, amending your order is not a problem. If we have started, dependent on where we are in the process, we may be able to modify without any additional charge. If you have received your order and changed your mind, we cannot accept returns unless this is personally discussed and agreed with Penny, our owner.

Do you sell floor stock?

Occasionally we do but it only leaves a gap we have to replicate and would rather you received brand new furniture. If you are absolutely desperate, we have been known to sell floorstock. Alternatively, we have a range of rental furniture we can deliver for you to immediately enjoy (complimentary) whilst you wait for your chosen furniture to be made. Ask us for more details when considering your purchase.

Can I purchase online?

We are very different to other retailers as we design and create our very own brand using a wide range of materials that need to be discussed and considered to ensure your order is created to the absolute highest level. We are not a shopping cart process and pride ourselves on excellent customer service, ensuring all your needs and requirements are met. We are also personable so, for these reasons, we do not offer online purchasing, preferring to revert to the traditional method of verbal and written communication.

Who should I contact to enquire or order?

You can easily get hold of us by calling the showroom directly on (02) 9949 9466, emailing us at info@osierbelle.com.au or texting 0419 293 400. Of course, we would love to meet you in person at our showroom so, if possible, do venture in.

I live by the water, how will the elements affect my furniture?

ALL Osier Belle furniture has been specifically designed by our founder and owner, Penny Camplisson, to endure the harshest outdoor elements. This includes coastal homes and waterside living. Everything can stay outdoors, fully exposed, all year round – including the cushions.

Are the furniture fabrics fully waterproof?

Osier Belle has introduced a new range calle Osier Belle SHIELD. It is a process applied to a selection of popular fabrics available in our range that provide a barrier underneath the fabric to make them fully waterproof. It does not change the feel of the fabric. For details which fabrics are available with this additional protection, please go to our Materials page (link) and hover over the fabric name. Osier Belel SHIELD will appear in the description. All other fabrics are water-repellent. These are absolutely suitable for fully exposed areas but will let in moisture in heavy downpours, however, all Osier Belle cushions have been specifically designed for the extremities and will dry 100% without any concerns.

Can I view the designer fabric ranges online?

Yes, we have these available directly on our website. Simply click here for more details (link)

Where are your designer fabrics from?

We use a selection of excellent quality designer fabrics. These include 3Beaches (link), created by two beautiful ladies from Queensland who have had their designs made by Sunbrella, Mokum (link) well known for their quality and gorgeous textures that include designers such as Catherine Martin & James Dunlop. We also stock a range from Glen Raven, Sunbrella and Agora that we use to create all the base cushions on our furniture collections.

Timber furniture – will the timber change colour or crack?

All wood left outdoors will naturally silver over time and can develop hairline cracks. Cracking is due to the fact timber is constantly expanding and compressing in reaction to himidity and temperatures. It isn’t a sign of weakness (unless it affects a joint), rather showing the timber is settling into the environment. Cutek minimises this natural personality of timber.

Timber furniture – what grade timber is it and where does it come from?

The general industry reply is ‘A Grade’, however, this doesn’t really provide the detail you require. This generalised term refers to the ‘heartwood’ (middle) of the trunk where the majority of the oil content is contained, providing the ideal resistance to outdoor conditions. A Grade timber should look golden brown, feel slightly oily; NOT pale and dry. Most factories purchase A1 Grade Teak from Plantations in Semarang or Surabaya (trunks are 100mm wide and felled from young trees). We purchase A6 Grade teak from Jepara – an area renowned for exceptional quality, sustainably managed and protected by the FSC (Forest Stewardship Council and TFT (The Forest Trust). A6 Grade trunks are up to 600mm wide, very mature, super strong, with minimal knots and no sap. We kiln-dry our timber so the moisture content is below 12%. As a result, we are able to create stunning furniture from solid, non-laminated boards. It is very expensive but extremely hard-wearing and provides the longevity you need.

What thread is used on the cushions?

Regularly overlooked but one of the first things to deteriorate and fail. Every element used should be able to manage the harsh Australian conditions, right down to the thread. If attention to detail does not include a good quality outdoor yarn, your cushion covers will break at the seams. We use Serafil and Coats, specifically manufactured for heavy outdoor upholstery.

How quickly does the fabric fade?

Outdoor furniture is an investment and you want it looking beautiful for many years to come. All our furniture cushion fabrics will not fade for at least 5 years – that is ZERO fading for at least 5 years.