Charrette Sunlounger

Do you do make custom cushions for seating areas, benches, fire pits or back cushions?

Yes we do all the time! We have converted tired benches and nooks with no personality into beautiful retreats that look stunnng. Simply get in touch with some guide on size and we can quote for you in the huge range of fabrics we have available.

Can I leave my designer scatter cushions outside?

Yes – all the designer cushion fabrics we have available in our range have been created for the outdoors. Mokum, James Dunlop and Catherine Martin fabrics come with a 2 year warranty whilst Sunbrella, 3Beaches and Agora have a 5 year warranty.

What do I do if I spill red wine on my cushions?

Next time remember to keep your glass closer to your mouth! Don’t panic. Our cushion covers are easily removable so take them off as soon as possible and follow this easy guide (https://www.facebook.com/watch/?v=1043791205809569). If the wine has soaked through into the foam, hose down until the wine has been removed and place in a warm, bright area to fully dry prior to putting the covers back on again.

Are the back cushions the same foam as the base cushion?

Depending on the collection, our formed back cushions are made with Urecel Quick Dry Foam and wrapped with Dacron to soften the shape and maximise comfort. Some designs are completed with a scatter cushion style pillows. These are created using Angel Hair Dacron, the highest quality and density of Dacron for outdoor cushions available.

What foam do you use?

We only use the best and that is Urecel Quick Dry Foam. Advanced, high-performance foam engineered specifically for outdoor applications, Urecel QuickDry is the first choice for top-end designers because it’s simply the best there is. Produced by a sophisticated process called Hydro-Blast Reticulation, Urecel QuickDry has a unique porous open-cell structure – and why it completely outperforms closed-cell, non-reticulated, regular foams.

Why do many cushions have webbing underneath them?

We design our furniture cushions with Batyline Ferrari webbing underneath to ensure your cushions drain efficiently and effectively. This also provides essential ventilation to maximise airflow and minimise moisture build up in humid and high recipitation locations.

What zips do you use?

We use YKK outdoor zips, reputed as the best zipper on the planet. YYK is renowned for their high-performance and non-corrosive qualities. The letters stand for “Yoshida Kogyo Kabushikikaisha” which, from Japanese, roughly translates to “Yoshida Company Limited.” Interestingly, the company makes half the zippers on Earth, which is more than 7 billion zippers each year.

Does the fabric stain?

All our fabrics are machine washable and can be cleaned on a bleach solution wash without strinkage or fading. Naturally, if stains are left on the covers for an extended period of time, it is going to become increasingly more difficult to remove the marks. Simply follow this chart on cleaning your furniture covers: https://global.sunbrella.com/en-us/how-to-clean and aim to regularly wash to remove build up of dirt, sweat and pollution.

Is The Furniture Australian Made?

The furniture is designed by British/Australian Citizen, Penny Camplisson, the Founder and Owner of Osier Belle, who has lived in Sydney for nearly 20 years.

The factory is located in Cirebon, Java, where we have a highly skilled (and valued) team who make our furniture for you.

The expertise and expense to make what we create in Australia is simply not possible. Teak, the most durable timber available for outdoor furniture, cannot be sourced in Australia, and if it were shipped and then made here, the prices would be unrealistic for retail sale.

If you visit a store that suggests it is made in Australia or Europe (or USA!), we would recommend you push for confirmation this is true as we know all the factories that produce for these retailers (and they are not far from ours!).

I live by the water, how will the elements affect my furniture?

ALL Osier Belle furniture has been specifically designed by our founder and owner, Penny Camplisson, to endure the harshest outdoor elements. This includes coastal homes and waterside living. Everything can stay outdoors, fully exposed, all year round – including the cushions.

Are the furniture fabrics fully waterproof?

Osier Belle has introduced a new range calle Osier Belle SHIELD. It is a process applied to a selection of popular fabrics available in our range that provide a barrier underneath the fabric to make them fully waterproof. It does not change the feel of the fabric. For details which fabrics are available with this additional protection, please go to our Materials page (link) and hover over the fabric name. Osier Belel SHIELD will appear in the description. All other fabrics are water-repellent. These are absolutely suitable for fully exposed areas but will let in moisture in heavy downpours, however, all Osier Belle cushions have been specifically designed for the extremities and will dry 100% without any concerns.

Can I view the designer fabric ranges online?

Yes, we have these available directly on our website. Simply click here for more details (link)

Where are your designer fabrics from?

We use a selection of excellent quality designer fabrics. These include 3Beaches (link), created by two beautiful ladies from Queensland who have had their designs made by Sunbrella, Mokum (link) well known for their quality and gorgeous textures that include designers such as Catherine Martin & James Dunlop. We also stock a range from Glen Raven, Sunbrella and Agora that we use to create all the base cushions on our furniture collections.

Timber furniture – will the timber change colour or crack?

All wood left outdoors will naturally silver over time and can develop hairline cracks. Cracking is due to the fact timber is constantly expanding and compressing in reaction to himidity and temperatures. It isn’t a sign of weakness (unless it affects a joint), rather showing the timber is settling into the environment. Cutek minimises this natural personality of timber.

Timber furniture – what grade timber is it and where does it come from?

The general industry reply is ‘A Grade’, however, this doesn’t really provide the detail you require. This generalised term refers to the ‘heartwood’ (middle) of the trunk where the majority of the oil content is contained, providing the ideal resistance to outdoor conditions. A Grade timber should look golden brown, feel slightly oily; NOT pale and dry. Most factories purchase A1 Grade Teak from Plantations in Semarang or Surabaya (trunks are 100mm wide and felled from young trees). We purchase A6 Grade teak from Jepara – an area renowned for exceptional quality, sustainably managed and protected by the FSC (Forest Stewardship Council and TFT (The Forest Trust). A6 Grade trunks are up to 600mm wide, very mature, super strong, with minimal knots and no sap. We kiln-dry our timber so the moisture content is below 12%. As a result, we are able to create stunning furniture from solid, non-laminated boards. It is very expensive but extremely hard-wearing and provides the longevity you need.

What thread is used on the cushions?

Regularly overlooked but one of the first things to deteriorate and fail. Every element used should be able to manage the harsh Australian conditions, right down to the thread. If attention to detail does not include a good quality outdoor yarn, your cushion covers will break at the seams. We use Serafil and Coats, specifically manufactured for heavy outdoor upholstery.

How quickly does the fabric fade?

Outdoor furniture is an investment and you want it looking beautiful for many years to come. All our furniture cushion fabrics will not fade for at least 5 years – that is ZERO fading for at least 5 years.

Is Your Furniture Environmentally Friendly?

Yes, every element of our furniture has been carefully considered with the planet and longevity in mind. All materials are purchased from brands that are environmentally-friendly and aware – more details can found, by brand, on our Materials page; simply click through to their websites (link). Our teak is brought from a trusted supplier in Jepara (NOT from the plantation dealers who supply to our competitors); he will only sell to reputable factories that treat their workers well and respect the timber. It is all fully certified by FSC and TFT and it is very expensive but this is reflective of the expense and efforts he and his team go to ensure their process legitimate and respectful to the environment. We use every piece of the teak in our designs, with products like our wine racks introduced to use the leftover pieces. Our factory is very environmentally conscious and we also go above and beyond to look after our Belle family (our factory workforce) and their families.

Is It Really Designed For The Outdoors In All The Elements?

Yes, we are one of the few brands that has been specifically designed for the harsh Australian climate. Other factory mass produce for the European and USA markets, are seeing these brands available over here. Our designer, Penny, lives here in Sydney, apprecaiting the extreme weather our outdoor furniture needs to endure. Osier Belle furniture has been made with the absolute best materials, right down to the thread, to ensure it can stay outdoors all year round, including the cushions. Joints and finishes are carefully considered without compromise so that is why we are one of the few to proudly offer a 5 year warranty on all our furniture, with happy customers who are still enjoying their original purchases many years post their warranty.

Do You Make The Furniture Yourselves?

Our founder and designer personally runs the showroom, has 100% input to every single detail of each piece specifically designed for Australia, sourcing the best materials in the world. No dealing with a 3rd party manufacturer. We are your designer, manufacturer and customer service expert.

Timber Furniture – Is It Sealed Or Protected With Anything?

Due to the severity of our weather in Australia, all timber experts recommend applying protection on outdoor furniture prior to usage. As a customer, we believe you shouldn’t be responsible for completing this messy and critical step. Rather than using a varnish (which simply sits on the surface and will fake), we directly export the industries’ most reputable brand, Cutek, to our factory. We apply this protection onto your furniture and let it fully absorb for four weeks. Cutek soaks into teak and protects it from the inside out, resisting cracking and staining (www.cutek.com.au). Options we offer include ‘Clear’ (protecting whilst allowing the wood to patina) or ‘Black Ash’ (deepens and removes the classic red look of teak).

Timber Furniture – Do They Have Certification To Prove The Timber Bought From Sustainable Sources?

Any business that sells wood furniture from overseas should be able to readily provide legitimate certification from the country of source. If they cannot, please do not purchase as this timber does not support and protect the planet, the wildlife or the people of that country. If would you like to see our Indonesian Legal Wood verified certificates, simply ask one of our staff.

Where Is The Furniture Actually Produced?

We are proud to say our factory is located in the heart of Cirebon, Java, an area that specialises in the skill of creating outdoor furniture. Our Belle factory is renouned as the ultimate factory for the highest level of quality and attention to detail. We are noted as the only one that specialises in first-class customised design. We are also known for how we look after our staff. We pay our fabulous team over the national minimum wage and provide many benefits not considered by other factories. Yes, this does make the furniture more expensive to produce but we believe in being respectful and consistently rewarding for skills and loyalty our extensive team of over 80 workers share with us. As for other retailers, do not be fooled into being told it is made in Italy or Los Angeles. It is not. Osier Belle spent many months looking at different factories to potentially make our designs – we have been to them all. We know where all our competition has their furniture made – and it is not far from our very own factory in Java, Indonesia. It is important the retailer is respectfully honest with you about this.

Has The Furniture Been Specifically Designed For The Harsh Australian Climate?

It initially sounds impressive when you hear ‘Belguim designed’ or ‘Created by award-winning designer’ but, it is worth considering – if the furniture is made for a European or USA climate, is it really going to stand up to our incredibly harsh climate? ALL Osier Belle furniture has all been specifically designed with our extreme Australian weather in mind.